360pk Frequently Asked Questions

360pk requires a valid Pakistani Computerised National Identity Card (CNIC) and a recent selfie photograph for KYC verification. Your selfie is cross-checked against your CNIC to confirm identity. KYC must be completed before your first withdrawal or before your deposit limits are raised. The process typically takes 24 to 48 hours on business days.

On the 360pk login page, click "Forgot Password" and enter the mobile number or email address linked to your account. You will receive an SMS or email with a secure reset link. Follow the link, set a new password of at least eight characters, and log back in. If you do not receive the reset message within five minutes, check your spam folder or contact 360pk live chat support.

No. 360pk strictly enforces a one-account-per-person policy. Duplicate accounts are detected during KYC verification and CNIC cross-checking. If multiple accounts are found linked to the same individual, both accounts may be suspended and any pending balances forfeited. If you have accidentally created a duplicate, contact 360pk support immediately to resolve the situation.

To permanently close your 360pk account, contact the support team via live chat or email at [email protected]. Before closure, ensure all pending withdrawals are processed and your balance is at zero. Account closure is irreversible. If you are closing due to gambling concerns, we recommend activating self-exclusion first — this can be done instantly from your account settings without contacting support.

Log into your 360pk account, navigate to the Cashier section, and select JazzCash as your payment method. Enter the deposit amount in PKR — the minimum deposit via JazzCash is Rs 500. You will be redirected to the JazzCash confirmation screen where you authorise the payment using your JazzCash PIN. Funds appear in your 360pk wallet instantly in most cases.

Yes, 360pk fully supports both deposits and withdrawals via EasyPaisa. The process mirrors JazzCash — select EasyPaisa in the Cashier, enter your amount in PKR, and authorise via your EasyPaisa mobile account. Deposits are credited instantly. Withdrawals to EasyPaisa wallets are typically processed within one to four hours after our finance team completes its daily processing run.

360pk accepts bank transfers from all major Pakistani banks including HBL (Habib Bank Limited), UBL (United Bank Limited), Meezan Bank, MCB Bank, and Allied Bank. Select "Bank Transfer" in the Cashier, enter your bank details, and transfer from your online banking portal. Bank deposits typically take one to two business days to reflect. Withdrawals to bank accounts are processed within two to five business days.

The minimum deposit on 360pk is Rs 500 when using JazzCash or EasyPaisa. For bank transfers (HBL, UBL, Meezan Bank), the minimum deposit is Rs 1,000 due to bank processing overhead. USDT (Tether) deposits have a minimum equivalent to approximately Rs 500 at the current exchange rate. There is no maximum deposit limit, though large deposits may trigger additional verification steps.

JazzCash and EasyPaisa withdrawals are typically processed within one to four hours during business hours. Bank transfers to HBL, UBL, or Meezan Bank accounts take two to five business days depending on your bank's processing schedule. USDT withdrawals are processed within one to two hours. All withdrawals require completed KYC verification before they can be released by the 360pk finance team.

360pk does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own transaction charges, which are outside 360pk's control. We recommend checking your JazzCash or bank app for applicable transfer fees before initiating a transaction. USDT withdrawals may include a small blockchain network fee.

360pk hosts a wide range of slot games from leading international providers, including classic three-reel slots, modern five-reel video slots, and progressive jackpot titles. Popular categories include Fortune Tree, Super Wheel, and themed slots inspired by Asian and Mughal aesthetics. All slot games on 360pk use certified Random Number Generator (RNG) technology to ensure completely fair and unpredictable outcomes on every spin.

Yes — PSL (Pakistan Super League) cricket betting is one of the most popular features on 360pk. During the PSL season, you can bet on match winners, top run scorers, highest wicket takers, live in-play markets, and more — all in PKR. 360pk also covers international cricket including Pakistan national team matches, ICC tournaments, and bilateral Test and ODI series.

RTP varies by game and provider, but the majority of slot titles on 360pk have RTPs ranging from 94% to 97%. Each game's individual RTP is listed in its information or paytable section within the game interface. Higher RTP means the game returns more to players over millions of spins on average — though individual session outcomes remain random and cannot be predicted.

Yes. 360pk is fully optimised for mobile play on both Android and iOS devices. The mobile website loads quickly on Pakistani 4G networks and works on all major smartphone browsers including Chrome and Safari. No app download is required — simply visit 360pk from your mobile browser. The full casino, cricket betting, and live dealer sections are accessible on mobile with no feature reduction.

Yes, 360pk features a live casino section with real human dealers streamed in high definition. Available live games include baccarat, roulette, blackjack, and several Asian game variants. Live casino tables operate around the clock to accommodate Pakistani time zones. All live dealer games are hosted by licensed studios and use certified shuffling and dealing procedures to guarantee fair play.

360pk offers a welcome bonus to newly registered players on their first qualifying deposit. The bonus amount and percentage are displayed on the promotions page at the time of registration. To claim the welcome bonus, opt in during the deposit process — it is not awarded automatically. Minimum deposit thresholds apply, and the bonus is credited in PKR to your bonus wallet upon a successful qualifying deposit.

Wagering requirements (also called rollover requirements) specify how many times you must play through a bonus amount before it can be withdrawn as real cash. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place Rs 20,000 in total qualifying bets before the bonus converts to withdrawable funds. Full terms for each bonus — including which games contribute — are listed in the 360pk promotions section.

Yes, all 360pk bonuses carry an expiry period — typically 7 to 30 days from the date the bonus is credited to your account, depending on the specific promotion. If wagering requirements are not completed within the validity window, the bonus and any winnings generated from it are automatically removed from your account. Check the individual bonus terms in the 360pk promotions section for the exact expiry period.

360pk rewards loyal players through an ongoing promotions and loyalty framework. Regular players receive access to reload bonuses, cashback offers on losses, and priority customer support. High-volume players may be invited to the 360pk VIP programme, which offers personalised bonus packages, faster withdrawal processing, and a dedicated account manager. Details about VIP eligibility are available through the 360pk support team.

360pk operates under an international gaming licence issued by a recognised offshore regulatory authority. The platform uses certified RNG technology, maintains segregated player funds, and adheres to international anti-money-laundering (AML) and responsible gaming standards. Pakistani players access 360pk under the jurisdiction of the licence holder. We recommend all players review their local laws before participating in real-money gaming.

The minimum age to register and play on 360pk is 21 years. This is a hard requirement enforced through CNIC-based KYC verification. Any account found to belong to a player under the age of 21 will be immediately suspended, deposited funds returned to the originating payment method, and any winnings forfeited. 360pk takes its underage gambling prevention obligations extremely seriously.

360pk provides a self-exclusion tool accessible directly from your account settings under the Responsible Gaming section. You can self-exclude for 30 days, 90 days, 6 months, 1 year, or permanently. Once activated, your account is immediately suspended and cannot be reactivated during the exclusion period. All marketing communications are also stopped. You can also request self-exclusion by contacting our 24/7 live chat team.

Yes. 360pk allows you to set daily, weekly, or monthly deposit limits in PKR from your account settings. Once a limit is active, you cannot deposit beyond that threshold until the period resets. Importantly, any request to increase an existing deposit limit is subject to a mandatory 7-day waiting period — giving you time to reconsider. Limit reductions take effect immediately with no waiting period.

The fastest way to reach 360pk support is via the live chat feature available 24 hours a day, 7 days a week — including Pakistani public holidays such as Eid ul-Fitr, Eid ul-Adha, and Independence Day. You can also email the support team at [email protected]. For responsible gaming queries specifically, our trained support agents can activate account restrictions, assist with KYC, or process withdrawal queries on the spot.